Support
At INMOTION Controls, customer service is always uppermost in our minds. Our care and attention to detail continue beyond the time of sale. We offer unparalleled post-purchase support to minimize our customers' downtime. We offer our clients 24-hour support, seven days a week, including all public holidays. For this reason, INMOTION Controls guarantees one of the fastest turnaround times on all repairs. Reinforcing this pledge is our solid warranty which comes with every product we sell.
Our service department utilizes the highest-quality test equipment operated by only the most knowledgeable and skilled technicians to ensure that our products are checked, diagnosed, and repaired to meet nothing short of the highest industry standards.
Whether it is a full- or emergency-repair, or just a test or an upgrade, our staff is waiting and willing to accommodate your needs. With over 100 years of combined wireless radio control experience, you won't find a better resource for support.
HOW MAY WE SERVE YOU TODAY?
PRODUCT MANUALS
TECHNICAL SUPPORT: Please call 888-501-2220 during normal business hours (8:30-5:00 Central Time M-F). After hours, please call 972-890-1365 for emergency technical support.
TESTING: Send your INMOTION Controls to us for a full testing and evaluation to ascertain whether or not your radio control system is running at optimal performance.
REPAIR POLICY/WARRANTY: All equipment returned to INMOTION Controls will be tested, diagnosed and repaired after sending out a formal or verbal quote. Please send all repairs to:
INMOTION Controls, Inc.
1914 Silver Street
Garland, TX 75042
Fax 214-342-9239
No RMA number required. Simply include your contact information, and a brief description of the your needs. We will email/fax you the diagnostics report, and return the item to you after your approval.
